Callback to RezExchange

RezExchange is a system that is used by hotels to connect to their reservation system. This callback is used by those hotels to inform their backend reservation system of a payment that is made by a guest. This will result in a permanent booking and a successful reservation.

Because a generic callback to RezExchange was not possible a custom connection was created. For the callback, RezExchange needs secure connection details, a reservation number and a code for the payment method that was used for this payment. These details are supplied by the company that offers RezExchange to the hotel.

Connecting to the external system

If a hotel chain has multiple entities, the connection can be set up in the license entity and is then used by all the entities within this license. You must set up the connection one time and then, for the other entity settings, use the check box ‘Use parent connection settings’ to indicate that the license settings must be used to connect to RezExchange.